Most recently, the siren song of Business Process Management (BPM) lured me to Global 360, the world-wide leader in BPM and analysis solutions with over 20 years of customer success. After having seen the tremendous value generated over the years by imaging, workflow, document management, business intelligence, CRM, ERP and most recently BPM systems, I had to explore the next step - Business Optimization. This fulfills the promise of these systems by incorporating comprehensive analysis and even simulation, allowing an organization to maximize the value of its people, processes, and content - imagine that! With potential savings in the $millions, this is revolutionary across an organization, whether it is loan origination, claims processing, accounts payable, supply-chain, etc.
Why Global 360? Allow me a "plug" for a moment. With an unmatched history, veteran team (at all levels), tremendous customer successes, and cutting-edge technology, Global 360 helps complex organizations optimize their business processes better than any company. This, combined with our "secret sauce" - a sales and support methodology that uniquely focuses on proactively working with and helping our customers, has me excited about the future.
Over the years as an Information Technologist, Management Consultant, Sales Executive, and Senior Manager, I have gained a unique perspective and seen the intricate inner workings - the good, the bad, and the ugly - of extremely complex organizations, systems, and implementations. My "Good Karma" goal is to share this accumulated experience and my viewpoint with you.