Thursday, June 15, 2006

Try Before You Buy

Essential to optimizing your business processes is the ability to simulate changes. A pilot who spends hours in a controlled environment before actually taking off can simulate hundreds of scenarios that include both ideal and adverse conditions. In this way a pilot can remain safe, while learning how to overcome potentially hazardous pitfalls. By simulating environmental changes, significant risks can be mitigated, while critical expertise is developed.

Unfortunately, business leaders have never had this critical capability necessary to confidently implement process changes. That is, until now. Leading Business Process Managment Systems can provide organizations with simulation capability. While the extent of this capability varies considerably amongst vendors, even the most basic simulation can be helpful before major process changes are undertaken. Even when the simulation capability is manual, a business analyst can test numerous scenarios to determine optimal processes for a variety of given situations. Like a pilot simulating landing in high winds, on ice, with failed landing gear, an organization can use simulation to develop business processes for a dynamic business climate, driving efficiencies, improving customer service, and gaining a competitive advantage.

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